Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, phone number, email address, and service address when you fill out our contact form or request a quote.

Technical Information: including your IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Respond to your inquiries and provide the services you request.

Schedule, confirm, and complete service appointments.

Improve our website’s performance and user experience.

Send updates, promotions, or service reminders (only if you’ve opted in).

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

We may share your information only with:

Trusted service partners who assist us in delivering our services (e.g., payment processors, hosting providers).

Legal authorities, if required by law or to protect our rights, property, or safety.

All partners are required to keep your information confidential and use it only for the purposes agreed upon.

4. Cookies and Tracking Technologies

Our website may use cookies and analytics tools (such as Google Analytics) to understand visitor behavior and improve user experience. You can disable cookies in your browser settings, but some features of our site may not function properly without them.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Request access to or correction of your personal information.

Request deletion of your personal data from our systems (subject to legal obligations).

Opt out of receiving marketing communications at any time.

To make a request, please contact us using the details below.

7. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a new “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

1. Acceptance of Terms

By accessing or using the website of All Clear Sewer & Drain (“we,” “our,” or “us”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

2. Services

All Clear Sewer & Drain provides residential and commercial plumbing, drain cleaning, and sewer maintenance services. Service availability, scheduling, and pricing are determined based on each individual job and location.

3. Estimates and Payments

All estimates are provided based on the information available at the time of inspection or consultation. Final costs may vary if additional work or unforeseen conditions are discovered during service.

Payment is due upon completion of services unless otherwise stated in writing.

We accept cash, credit cards, and approved digital payments.

Late payments may incur additional fees or interest charges.

4. Cancellations and Rescheduling

If you need to cancel or reschedule an appointment, please provide at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice may be subject to a service fee.

5. Warranties and Guarantees

We stand behind our workmanship and strive for complete customer satisfaction. Certain services may include specific warranties, which will be stated on your invoice or service agreement. Warranty coverage does not extend to:

Damage caused by misuse, neglect, or alterations made after service

Issues resulting from pre-existing plumbing conditions or other contractor work

6. Limitation of Liability

All Clear Sewer & Drain is not liable for indirect, incidental, or consequential damages arising from service performance, website use, or delays. Our total liability is limited to the total amount paid for the specific service in question.

7. Access to Property

Clients are responsible for ensuring safe and unobstructed access to the work area. We reserve the right to refuse service if conditions are unsafe or violate local codes or regulations.

8. Use of Website

You agree not to use our website for unlawful purposes or to upload or transmit harmful content. All content on this site—including text, images, logos, and service descriptions—is owned by All Clear Sewer & Drain and may not be copied or reproduced without permission.

9. Third-Party Links

Our website may contain links to third-party websites or resources. We are not responsible for the content, accuracy, or privacy practices of those websites.

10. Changes to Terms

We may update or modify these Terms and Conditions at any time without prior notice. Continued use of our website or services after updates means you accept the revised terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of Connecticut, without regard to its conflict-of-law principles. Any disputes shall be resolved in the courts of Connecticut.

Terms & Conditions

Terms & Conditions